How much does it cost to have a property managed?
We charge 8.5% of collected rents to manage the property. To lease the property we charge 85% of one months rent.
How do you market my property and find tenants?
We use a combination of online and offline advertising to market the property. We make sure that each property has good pictures, will show well, and is priced correctly. We have full-time agents who are available to show the property to prospective tenants at a convenient time to them.
Who do you have to do repairs on my property?
We use professional vendors to handle repairs including licensed plumbers, electricians, painters and general contractors. Since we manage so many units (1000+) around the city these vendors are very responsive to our needs and provide better pricing because of the volume we do with them. We consciously have chosen not to use in house handymen since we like to have the freedom to use different vendors who can provide expertise on each job we need them for and trust the quality of work we get from using professionals.
How do you handle the finances of the property?
We have a fully online accounting system so tenants can pay their rent online and setup auto payment. Owners can get their funds directly deposited into their bank account. We can pay all the bills for the property, and monthly and annual statements with copies of the actual bills paid are available 24-7 on the online owners portal.
Who will be managing my property or Condo Association?
Each owner or condo board works directly with a full-time professional property manager who gets to know your property. The property manager is supported by a team of other managers to provide 24-7 coverage in case of emergency and a staff of book keepers to help with the financial records, and rental agents to help lease the property at those times.
Are there special laws about renting property in Washington DC?
Yes. Each rental property is required to get a Basic Business License(BBL) which assures the city that the owner which is renting the property is in good standing with the city, as well as the property is in safe and adequate condition to be rented. An owner must apply with the District government and have the unit inspected. If a property comes into management we can assist in the BBL application and inspection process for a small additional fee.
Can you manage my property if I am out of the country?
We have worked with any number of military, diplomatic, World Bank and other government staff who have been assigned overseas for several years. We can take care of their property, handle all their paperwork, and keep them in the loop electronically so they can feel safe their property will be in good shape when they get back to the US.
We’re the best in the DC Area
What our customers have said
Chatel real estate did an excellent job helping me maintain and eventually sell my condo Alexandria, VA. In particular, Lou Costanza and Peter Chan were instrumental in selling a difficult property and going above and beyond in making my family feel supported. Lou and Peter worked with us tirelessly over many months to sell my condo, which unfortunately was in a declining neighborhood. They were determined and creative, constantly thinking of new ways to make the property more attractive. When we finally received an offer, they worked with us to make us comfortable with our decision. And when we were hesitant to accept, due to our desire to use the profits to support our charity, Justice for Daniel Coverston, they both generously provided a large portion of their commission to that effort. Lou Costanza and Peter Chan are dedicated, caring professionals who truly care about their clients’ wellbeing.
Sarah Keller did an excellent job managing an investment property for me in DC. She was professional, responsive, stayed on top of maintenance, and the tenants loved her. I strongly recommend her for anyone who wants a hassle-free investment property ownership experience.
I had a wonderful experience. Greg was extremely helpful and made the process of lease signing easy and enjoyable.
Chatel Real Estate recently took over the management of our condominium building in December of 2015. The service is a dramatic improvement from the last two property management companies our condominium had to deal with. They are competitively priced and by far the most responsive management company our building in Dupomt Circle has ever engaged. The ability to pay my condo fees on line using a credit card is just one of the many added bonuses.
Chatel and our property rep, Tim Starr have been wonderful over the past 6 years or so that I lived at this apartment. Having a property management company like Chatel is wonderful. They were always so prompt and responsive about any issue, be it maintenance accounting, etc. I have never experienced another company quite like them and will very much miss working with them. Tim, in particular was always wonderful to work with and very responsive and communicative. Thank you guys for the past several years!
I’d like to thank Richard Fuller for very professional and thorough management help.
So glad I reached out to Chatel for helping rent out my condo. So very thankful to Greg for the great service, helping guide me through the process and remarkably quick results.
A good friend of mine that lives in the Washington DC area, recommended Chatel a while back and said they were the best real estate firm out there. I won’t get into my personal business matters, but lets just say that these guys are pro’s in the fields of property management & more… Fast Forward – I now refer to Chatel as a trusted partner, that I can rely on for expert advice regarding pretty much anything real estate related. When it’s all said & done, I’m confident their experience and excellent customer service will win you over too.
Chatel has been excellent. They are very responsive to any issues in the home and always pleasant to work with.