Comprehensive Association Management
Chatel Real Estate, Inc., offers HOA management services to help condominium and homeowner’s associations manage their work easier. We currently manage over 150 condominium associations and have the experience and knowledge to help you well with yours.
Many of the day-to-day operations of a condo or homeowner’s association are tedious and take too much of the board’s valuable time. When you partner with Chatel Real Estate, Inc., you can remove some of that pressure so you can focus on your relationships with your community members, rather than the tedious back office work of managing an HOA.
If you are overwhelmed by the responsibilities of your HOA or condo association, help is available. Contact Chatel Real Estate, Inc., today to discuss association management, and see how easy it can be to run a successful association.
We would be delighted to discuss your management needs further. Contact Us today to learn more.
Our Services Include:
- Vendor supervision or coordination
- Walk throughs
- Record keeping
- Distribution of information to owners or tenants
- Budget preparation
- Call service for emergencies
- Assessment collection
- Financials tracking
- Contracted services bidding
- Insurance claims
Frequently Asked Questions
We use a combination of online and offline advertising to market the property. We make sure that each property has good pictures, will show well, and is priced correctly. We have full-time agents who are available to show the property to prospective tenants at a convenient time to them.
We use professional vendors to handle repairs including licensed plumbers, electricians, painters and general contractors. Since we manage so many units (1000+) around the city these vendors are very responsive to our needs and provide better pricing because of the volume we do with them. We consciously have chosen not to use in house handymen since we like to have the freedom to use different vendors who can provide expertise on each job we need them for and trust the quality of work we get from using professionals.
We have a fully online accounting system so tenants can pay their rent online and setup auto payment. Owners can get their funds directly deposited into their bank account. We can pay all the bills for the property, and monthly and annual statements with copies of the actual bills paid are available 24-7 on the online owners portal.
Each owner or condo board works directly with a full-time professional property manager who gets to know your property. The property manager is supported by a team of other managers to provide 24-7 coverage in case of emergency and a staff of book keepers to help with the financial records, and rental agents to help lease the property at those times.
Yes. Each rental property is required to get a Basic Business License(BBL) which assures the city that the owner which is renting the property is in good standing with the city, as well as the property is in safe and adequate condition to be rented. An owner must apply with the District government and have the unit inspected. If a property comes into management we can assist in the BBL application and inspection process for a small additional fee.
We have worked with any number of military, diplomatic, World Bank and other government staff who have been assigned overseas for several years. We can take care of their property, handle all their paperwork, and keep them in the loop electronically so they can feel safe their property will be in good shape when they get back to the US.
At Chatel Real Estate Inc, we believe in straightforward billing, no hidden charges or additional fees embedded within your management contract. This way you can properly budget and we can focus on managing your property instead of spending time billing you for every little thing. For example, we do not charge clients for facilitating sending a late notice, facilitate sending an owner to collections or to facilitate maintenance like a lot of the competition! We are also one of the oldest companies in the area. We are in tune with the markets and clients needs, we take feedback seriously which is how we have been able to grow and evolve over time.
Chatel Real Estate recently took over the management of our condominium building in December of 2015. The service is a dramatic improvement from the last two property management companies our condominium had to deal with. They are competitively priced and by far the most responsive management company our building in Dupomt Circle has ever engaged. The ability to pay my condo fees on line using a credit card is just one of the many added bonuses.
A good friend of mine that lives in the Washington DC area, recommended Chatel a while back and said they were the best real estate firm out there. I won’t get into my personal business matters, but lets just say that these guys are pro’s in the fields of property management & more… Fast Forward – I now refer to Chatel as a trusted partner, that I can rely on for expert advice regarding pretty much anything real estate related. When it’s all said & done, I’m confident their experience and excellent customer service will win you over too.
I’m usually not one to write reviews, though I use them often. But my first experience with Chatel calls for one. You see, I’m one of the owners in the ********* Condominiums , and Chatel took over the management of our building effective June 1. It also happens that after 20 years of living here at the GS, I experienced a “plumbing apocalypse” on the same day. At first, it looked like the issue could wait until Monday, but soon it became obvious that is was a serious problem involving multiple units, and we were risking a serious flood in an upper floor. from the moment I called the office, it was pure professionalism and empathy; the answering service was great. I mostly dealt with Vannara, who was very helpful and kind and kept in regular contact with me, via text and over the phone. Julio, their drain specialist, was sent to the rescue after two other plumbers were not able to fix the issue. Julio was like that mythical cowboy that appears out of the blue to save the day. The first thing he said was, “I’m going to fix this, don’t you worry.” And he did. And when he left, he cleaned up the mess; other than the break in the wall, there was no sign he was ever here when he left. Brian Gilbert, the assistant property manager, kept in regular contact via email and came to my condo early today to personally assess the damage. Chatel inspires confidence from the very first call for help. Great job!
Refreshing to finally find a DC Property Management company that cares. Chatel has been a great resource and management company for our building. Lou Castanza in particular is highly professional & extremely knowledgeable. 5 stars all the way!