SERVICES

MANAGEMENT SERVICES

Protecting Your Investments


Chatel Real Estate, Inc., can help improve the success of your properties in Northern Virginia and Washington, D.C., with a comprehensive list of property management services. We come alongside property owners just like you to streamline their investments and ensure they are profitable.

In addition, we handle your tenant concerns, so you never have to deal with middle-of-the-night phone calls. Your tenants can call our office directly, and after hours an answering service will respond quickly ensuring their needs are met.

Real estate investment should be profitable and not stressful. Partner with Chatel Real Estate, Inc., to manage your properties, and take the stress out of your job as a real estate investor.

We would be delighted to discuss your management needs further. Contact Us today to learn more.

Our Services Include:

  • Finding and screening tenants
  • Preparing leases
  • Renewing leases
  • Rent increases
  • Property inspections
  • Property maintenance
  • Monthly and annual reports
  • Collecting and depositing rent
living room

Frequently Asked Questions


  • How do you market my property and find tenants?

    We use a combination of online and offline advertising to market the property. We make sure that each property has good pictures, will show well, and is priced correctly. We have full-time agents who are available to show the property to prospective tenants at a convenient time to them.

  • Who do you have to do repairs on my property?

    We use professional vendors to handle repairs including licensed plumbers, electricians, painters and general contractors. Since we manage so many units (1000+) around the city these vendors are very responsive to our needs and provide better pricing because of the volume we do with them. We consciously have chosen not to use in house handymen since we like to have the freedom to use different vendors who can provide expertise on each job we need them for and trust the quality of work we get from using professionals.

  • How do you handle the finances of the property?

    We have a fully online accounting system so tenants can pay their rent online and setup auto payment. Owners can get their funds directly deposited into their bank account. We can pay all the bills for the property, and monthly and annual statements with copies of the actual bills paid are available 24-7 on the online owners portal.

  • Who will be managing my property or Condo Association?

    Each owner or condo board works directly with a full-time professional property manager who gets to know your property. The property manager is supported by a team of other managers to provide 24-7 coverage in case of emergency and a staff of book keepers to help with the financial records, and rental agents to help lease the property at those times.

  • Are there special laws about renting property in Washington DC?

    Yes. Each rental property is required to get a Basic Business License(BBL) which assures the city that the owner which is renting the property is in good standing with the city, as well as the property is in safe and adequate condition to be rented. An owner must apply with the District government and have the unit inspected. If a property comes into management we can assist in the BBL application and inspection process for a small additional fee.

  • Can you manage my property if I am out of the country?

    We have worked with any number of military, diplomatic, World Bank and other government staff who have been assigned overseas for several years. We can take care of their property, handle all their paperwork, and keep them in the loop electronically so they can feel safe their property will be in good shape when they get back to the US.

  • What makes you different compared to other property management companies in the area?

    At Chatel Real Estate Inc, we believe in straightforward billing, no hidden charges or additional fees embedded within your management contract. This way you can properly budget and we can focus on managing your property instead of spending time billing you for every little thing. For example, we do not charge clients for lease renewals or to facilitate maintenance like a lot of the competition! We are also one of the oldest companies in the area. We are in tune with the markets and clients needs, we take feedback seriously which is how we have been able to grow and evolve over time.

Reviews


Sarah Keller did an excellent job managing an investment property for me in DC. She was professional, responsive, stayed on top of maintenance, and the tenants loved her. I strongly recommend her for anyone who wants a hassle-free investment property ownership experience.
Harry K
Chatel real estate did an excellent job helping me maintain and eventually sell my condo Alexandria, VA. In particular, Lou Costanza and Peter Chan were instrumental in selling a difficult property and going above and beyond in making my family feel supported. Lou and Peter worked with us tirelessly over many months to sell my condo, which unfortunately was in a declining neighborhood. They were determined and creative, constantly thinking of new ways to make the property more attractive. When we finally received an offer, they worked with us to make us comfortable with our decision. And when we were hesitant to accept, due to our desire to use the profits to support our charity, Justice for Daniel Coverston, they both generously provided a large portion of their commission to that effort. Lou Costanza and Peter Chan are dedicated, caring professionals who truly care about their clients’ wellbeing.
Ryan W
Thank you for 40years of EXCELLENT service in managing our properties! If I could give more stars I would as I can always rely on Chatel to take care of our needs!
George S
Usually, property managers get a bad rap for being difficult and I’ve absolutely dealt with some difficult managers before. However, during my time living at a home managed by Sarah Keller and Chatel Real Estate, I found her to be incredibly patient, understanding and lovely. I can’t recommend Chatel enough. We lived in an old house and had a couple of emergencies from time to time, emergencies with the house and with roommates. Sarah and Chatel’s response was prompt and we always knew we were in good hands. We had a good relationship with our landlords, and Sarah was appropriate and congenial when it came to checking up on our temporary home. I hope every lease I join will be this pleasant from now on. Thank you Chatel! And thank you, Sarah!
Nora P
Lou Costanza really helped my daughter find the place of her dreams, he was patient, professional and answered every question she had immediately. I appreciate the advice he gave us as it’s her first apartment.
L. H
I rented from this company for the past four years. Courteous & professional staff at Chatel. I primarily interacted with Sarah and Lou. They both are very responsive to their tenants needs. The best management company I’ve ever leased from.
David Horowitz
I have lived in a Chatel managed building for 3 years now. They are prompt to respond to my maintenance requests, and always polite as professional. I would highly recommend this company to anyone looking for a well managed rental in DC!
Bryan Miller
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